Reference

obral 4d Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open an obral 4d account, use DANA or QRIS, and move between the lobby and cashier.

Account dataWallet recordsCookie choicesSupport requests
obral 4d obral 4d Privacy Policy For Your Account
PRIVACY HELP

Get Help With A Data Request

A clear support path helps when you want to ask about account data, cookie use or a wallet record. Start from the support link connected to your account and include your registered phone number, request type and any relevant receipt reference. We use those details to locate the correct record without asking you to send a wallet password. If you are in Medan or elsewhere in Indonesia, the same privacy route applies, subject to local law.

Team online

Account privacy request

Use the support link after signing in to ask what account details we hold, why they are used, or whether a correction is needed. We may ask you to complete phone verification before discussing records tied to your obral 4d account.

Wallet record check

For a DANA, OVO, GoPay or QRIS reference, send the receipt number and approximate date through the account support route. We compare the reference with the account ledger so a privacy answer does not expose another customer’s transaction.

Access concern

If a sign-in or phone verification concern involves your personal data, tell us through the same support path and describe the device used. We can review the account access record while keeping your wallet PIN and sign-in credentials private.

DATA PRACTICE

What We Keep And How We Protect It

Privacy depends on practical handling, not a broad promise. We separate identity details from payment references where the account process allows, restrict sensitive account actions behind sign-in and…

Registration details

When you create an account, we collect the details needed for account setup and phone verification.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account action can create a reference, amount and status record.

Device signals

Browser type, device identifiers and sign-in timing may be recorded when you access the account on mobile or desktop.

Cookie controls

Cookies can keep your session, language setting and account path working between pages.

Retention choices

We retain personal and transaction records for the period needed for the stated purpose, account security and applicable legal duties.

Change requests

To request a copy, correction or permitted deletion, contact us through the signed-in support route with a clear description.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account questions we expect before you open access from Indonesia. They cover wallet references, cookies, phone checks, device records, retention and the support path. If your situation is specific, use the account support route with the smallest amount of detail needed to locate your record.

It covers account registration, phone verification, sign-in activity, device signals, cookies, lobby use and payment references. That includes records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account actions, plus requests to access, correct or remove personal data where applicable.

No. Our Privacy Policy concerns the payment reference, status and account connection needed to reconcile a DANA or QRIS action. We do not ask for your wallet password or banking login. Keep those credentials inside the relevant wallet or bank service and never place them in a support message.

Phone verification links an account request to the person controlling the registered number and helps prevent another device from changing account data. It also lets us check that a Privacy Policy request comes from the account holder before discussing personal records.

You can adjust cookie settings through your browser. Some cookies support sign-in continuity, language settings and the route from account access to the lobby, so refusing them may require repeated sign-ins or make a requested page unavailable.

Sign in and use the support link connected to your account. State whether you want access, correction or another permitted action, and include the relevant account detail or receipt reference. We may complete phone verification before locating the record and replying.

Retention varies by the purpose of collection, account-security needs, transaction reconciliation and applicable legal duties. Our Privacy Policy does not assign one period to every record. Ask through support for the category that concerns you, and we will explain the available action.

Yes, the same Privacy Policy route applies when you access from Semarang or another Indonesian location, while eligibility depends on local law. Your account, device and wallet records are handled under the same request process regardless of whether you use mobile or desktop.